POS | KIOSK | KDS | WEB ORDER | RESERVATION | APP | CLOUD
From booking and ordering to kitchen, membership and cloud back office, all developed in-house by Citrus. Headquartered in Taiwan, deployed and supported locally in 10 Asia-Pacific markets.
Cross-border service
Wherever a brand opens next, the system and the service go with it.
Din Tai Fung runs the same Citrus system in 33 stores in Singapore and 6 in Thailand. CÉ LA VI Taipei and Shanghai post their data daily to the Singapore headquarters.
Multilingual interfaces and menus, already connected to what each market needs, such as NETS, Omise, GrabFood, LINE Pay and Taiwan cloud e-invoice.
Citrus serves Thailand and Palau directly. In seven more countries a local distributor provides first-line service, backed by Citrus engineers.
The cloud back office runs on Microsoft Azure, and head office views sales and stock by country, area and store in one place, with Citrus BI showing every country's sales on a phone at any time. JINS stores in Taiwan report sales to the Japan headquarters every 30 minutes.
What changes
Online ordering, pre-ordering and delivery platforms bring more orders; points, stored value and vouchers bring guests back.
Self-ordering, QR ordering and kitchen displays cut the staff time spent taking, passing and checking orders.
Sales, inventory and member data from every store sit in one cloud back office, and managers open Citrus BI to see any store's live sales at any time.
Product overview
Take one part on its own, or deploy the whole suite.
Online booking, queue calling, pre-ordering
POS, phone and tablet, QR ordering, kiosk
Kitchen display, kitchen printing, pickup board
Cash and cards, mobile payment, stored value, e-invoice
Member app, points and credit, vouchers and push
Chain control, inventory, reports and BI
2026 new products
No need to replace your current POS.
A queue system that calls guests in their own language: seven announcement languages, live table status, and a BYOD ordering QR at seating.
About Q-System →
A kitchen display system any POS can connect to: kitchen, expo and Food Ready screens, with a standard API.
About KDS →
Customers
Why Citrus
POS, kiosk, KDS, apps and back office come from one team. No cross-vendor integration, and we can customize.
Our team has long experience deploying chain restaurants and knows the problems that come up on site.
Headquartered in Taiwan, serving Thailand and Palau directly, with local distributors in seven more countries. International brands expand on one system.